KADSSEB 2025 Teachers Promotion Examination: Eligibility Criteria and How to Fix the “Candidate Not Found” Error
The ongoing registration for the Kaduna State Senior Secondary School Education Board (KADSSEB) 2025 Teachers Promotion Examination has generated widespread interest among teachers across the state. As expected with exercises of this scale, some challenges have emerged, with the most common being the “candidate not found” error encountered during profile update and login on the promotion examination portal.
This article provides clear eligibility criteria, explains the likely causes of the error, and outlines the official steps affected teachers should take to resolve the issue.
Eligibility Criteria for KADSSEB 2025 Promotion Examination
To avoid unnecessary confusion, KADSSEB has clarified the categories of teachers eligible for the 2025 promotion exercise:
1. Old teachers on Grade Levels 13 and below:
- Teachers whose last promotion letter is dated 1st January 2022 are eligible for the 2025 promotion examination.
2. Old teachers on Grade Levels 14 and above:
- Teachers whose last promotion letter is dated 1st January, 2021 are also eligible to participate.
3. Newly recruited teachers who assumed duty in May 2022:
- These teachers are eligible for the 2025 promotion examination, as their effective date on their present grade level starts from the date of assumption of duty.
Teachers outside these categories are not eligible to register for the 2025 promotion exercise.
Understanding the “Candidate Not Found” Error
During the record update process, some teachers have reported receiving a “candidate not found” error when attempting to log in using their TSB Number or PSN. This error prevents access to the portal and completion of registration.
If you encounter this issue, the following steps are strongly advised:
- Confirm eligibility: Carefully crosscheck your grade level and last promotion date against the official eligibility criteria outlined above.
- Verify your login details: Ensure that you are entering the correct TSB Number and PSN, exactly as issued, without spacing or typographical errors.
- Confirm shortlisting status: Contact your school Principal to confirm that your name has been forwarded and shortlisted for the 2025 promotion examination.
Escalate to KADSSEB/KSTSB
If all the above conditions are satisfied and the error persists, affected teachers should formally report the issue to KADSSEB (KSTSB) for technical assistance and record verification.
Registration Portal:
Important Advisory on Replacement Teachers
The Nigerian Union of Teachers (NUT) has raised concerns regarding reports that some replacement teachers who assumed duty in 2023 are gaining access to the promotion portal. While this may appear encouraging, the Union has clearly advised such teachers to disregard the portal access and strictly adhere to established civil service promotion rules.
Replacement teachers who assumed duty in 2023 are not due for promotion in 2025. Their appropriate promotion year is 2026, and any premature participation could lead to disqualification.
Additional Key Notes for Teachers
- Teachers with suspended promotion interviews in 2024 are not eligible to register for the 2025 promotion examination.
- Newly recruited teachers should note that their effective promotion date is tied to their date of assumption of duty, not the year of examination.
- Accurate records and compliance with civil service guidelines remain essential for a successful promotion process.
Conclusion
The KADSSEB 2025 teachers promotion examination is a vital career milestone, but eligibility and proper documentation are critical. Teachers experiencing the “candidate not found” error are encouraged to remain calm, verify their records, and follow the official resolution channels. Adhering strictly to the outlined guidelines will help ensure a smooth and transparent promotion exercise for all eligible candidates.
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